Content Pie #1: Set Yourself Up for a Year 2022

12 things to do to improve your customer support

Develop a positive attitude

Close conversations properly

Take notice of customer complaints

Use the same language as your customers

Help customers to help themselves

Collect feedback from your customers regularly

Show empathy for your customers

Focus on first contact resolutions over speed

Send personalized messages to customers

Give your customers personal contact

A whole team approach to customer support

Hire outstanding people

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Improve your #custserv & #custexp with Nicereply - a customer satisfaction survey software, including CSAT, NPS & CES 2.0

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Nicereply

Nicereply

Improve your #custserv & #custexp with Nicereply - a customer satisfaction survey software, including CSAT, NPS & CES 2.0

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