Always Be Learning: Customer Service Education

Learning new customer service skills keeps us motivated and challenged.

Why continuous learning is the key to a great career

Technology is moving fast. Ability to pick up new skills depends on our brain’s ability to learn.

Learning new skills takes time and energy but the benefits are so worth it.

Create your own customer service training curriculum

Even 10 minutes a day on your commute can help you gain a new skill this year.

1. Determine which new skill you’d like to learn or improve.

2. Create your curriculum

3. Put your new skills to use

Once you’ve started learning, find ways to put your skill to use.

As you keep practicing your skills, you’ll keep improving.

Free online resources

Customer Support University

The difference between you today & you in 2018 is what you do in the next 3 months.

How good is your customer service?

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Nicereply

Nicereply

Improve your #custserv & #custexp with Nicereply - a customer satisfaction survey software, including CSAT, NPS & CES 2.0