8 Best Front Integrations To Provide Better Support

Why use Front integrations?

There are 2 main reasons why you may want to consider using a 3rd party app with Front.

You want features not available in Front

Front is a fantastic tool, but first of all, it’s a fast-growing business. To continue their scaling, they need to be laser-focused on what they do best, and as such, not every niche use case is going to make it on their roadmap. Using a 3rd party app integration can be a great way to acquire new functionality, like sending Customer Satisfaction surveys, sending SMS text messages or measuring Net Promoter Score straight from Front’s great UI.

You want to share data between different platforms

Chances are you are already using several different business platforms today. Your email campaigns live in MailChimp, your support conversations in Front, your sales communication in Pipedrive…

Best Front integrations

The best app to get customer feedback: Nicereply

4.5 stars on G2 crowd based on 302 reviews

What do Nicereply customers say?

The best app to talk with your customers: CloudTalk

4.4 stars on G2Crowd based on 230 reviews

What do CloudTalk’s customers say?

The best app to talk with your team: Zoom

4.5 stars on G2Crowd based on more than 30,000 reviews

What do Zoom’s customers say?

The best app to help your sales/success team: Pipedrive

4.3 stars on G2Crowd based on 1,200 reviews

What do Pipedrive’s users think?

The best app for eCommerce teams: Shopify

4.3 stars on G2Crowd based on 3,400 reviews

What do Shopify’s customers say?

The best app to text your customers: Twilio

While SMS texting has been surpassed by different IM platforms, like Messenger and WhatsApp, a simple text message can often cut through the noise in a way email never could. That makes them ideal for important notices and messages your customers shouldn’t miss.

What do Twilio’s customers say?

front integrations

The best app to keep everything organized: Trello / JIRA

Trello: 4.3 stars on G2Crowd; JIRA: 4.2 stars on G2Crowd

What do Trello’s users say?

front integrations

What do JIRA’s users say?

front integrations

Build your own support stack

These are some of the best tools you can integrate with Front based on our experiences, but there are many others out there. It’s now up to you to define what needs to be done to enhance your workflows. Integrating a new app is usually just a few clicks away from Front’s list of integrations, so don’t hesitate to start exploring!

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Nicereply

Nicereply

Improve your #custserv & #custexp with Nicereply - a customer satisfaction survey software, including CSAT, NPS & CES 2.0