7 Trends That Will Shape The Future Of Customer Focused Marketing

1. Experience is King

customer service trends

2. Co-browsing

customer service trends
customer service trends

3. Preemptive or Proactive Strategies

customer service trends

4. Personalization

customer service trends

5. Self-Servicing

6. Brand and User Integration

customer service trends

7. Virtual and Augmented Reality

Conclusion

Nice
Awesome
Boo!

--

--

--

Improve your #custserv & #custexp with Nicereply - a customer satisfaction survey software, including CSAT, NPS & CES 2.0

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

Episode 15: Are Purpose Led Brands the Future of Business?

Method X Review

SEMRush vs Moz Pro Comparison: Which is Better?

Introducing: Product Review Ads

Supporting Your Customers & Maintaining Business Resilience in the Face of a Pandemic

Who’s Telling Your Story?

This website sold you what they didn’t have

Old marketing medium refreshed

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Nicereply

Nicereply

Improve your #custserv & #custexp with Nicereply - a customer satisfaction survey software, including CSAT, NPS & CES 2.0

More from Medium

Data Science: Internship@DLithe-March 2022

Airbnb London Analysis: Udacity Write a Data Science Blog

Airbnb: View over Oxford Street, London

HARD WORK vs EFFORT. What were you told as a child on how to become successful?

How to maximize the value you get from the PM internship?