7 Powerful Strategies to Reduce Your Customer Support Turnover

1. Hire agents who are the right cultural fit

Customer support turnover

2. Provide training to encourage growth

Customer support turnover

3. Build trust between agents and other employees

Customer support turnover

4. Empower agents by including them in strategic planning

Customer support turnover

5. Equip your team with the right technological tools

Customer support turnover

6. Reward proactivity and offer incentives

Customer support turnover

7. Offer regular feedback

Conclusion

Measure CSAT, CES and NPS

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