20 Ways That Online Businesses Can Thank Their Customers

Why thank your customers?

1. Send a personalized handwritten thank-you note

2. Record a thank you video

3. Include a free gift with their purchase

4. Send customers swag

5. Highlight a customer case study

6. Donate to a cause on their behalf

7. Offer a discount with their next purchase

8. Send a birthday card

9. Offer a free upgrade

10. Provide learning materials

11. Spotlight customers on social media

12. Have a customer appreciation week

13. Partner with non-competing brands to offer coupons

14. Build a loyalty program

15. Respond to all online comments

16. Utilize their feedback to improve your business

17. Host a competition giveaway

18. Follow customers back on social media

19. Plant trees for your customers

20. Randomly offer free shipping

Final remarks

--

--

--

Improve your #custserv & #custexp with Nicereply - a customer satisfaction survey software, including CSAT, NPS & CES 2.0

Love podcasts or audiobooks? Learn on the go with our new app.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Nicereply

Nicereply

Improve your #custserv & #custexp with Nicereply - a customer satisfaction survey software, including CSAT, NPS & CES 2.0

More from Medium

NEVER START AN ONLINE BUSINESS WITHOUT KNOWING THESE 7 MISTAKES IN 2022.

What I’ve learned from coding and how I’ve learned to learn

Are Youtube influencers impacting our daily habits, using the Science of Persuasion?

Young professionals who read 50 books per year to develop leadership skills are WASTING THEIR TIME